When you telephone an employee of TraviAustria, you are redirected to this site. This enables you to open a ‘remote screen session’ featuring joint screen use.

You will subsequently be invited to download a plug-in. Our employee can only ever view your screen with your consent, and operate your keyboard and mouse together with you.

You retain the final word over your input devices, however, and can terminate the remote screen session at any time you wish.

Please enter the code here that you have received from our Helpdesk (+43 1 33733-1515), and click on ‘OK’.

Note: remote screen maintenance sessions may be recorded for quality assurance purposes.